Shipping policy

Shipping Policy



Effective Date: April 8, 2026

Business Name: Silver Sage Boutique LLC

 

Order Processing Time

All orders are processed within 2–7 business days (excluding weekends and holidays).

As many of our items are shipped directly from our trusted suppliers, processing times may vary depending on product availability and supplier workload.

 

Shipping Time Estimates

After processing, estimated shipping times are:

 

  • United States: 5–14 business days

 

⚠️ Please Note: These are estimates, not guarantees. Delivery times may vary depending on the item and supplier.


No Guaranteed Delivery Dates

Silver Sage Boutique LLC does not guarantee delivery dates.

Once an order has been shipped, it is in the hands of the carrier. Delays may occur due to factors outside of our control, including but not limited to:

 

  • Carrier delays
  • Weather conditions
  • Supply chain issues
  • High demand periods

Pre-Order Policy

Thank you for shopping with Silver Sage Boutique! Please note that any item marked as pre-order is not currently in stock and will ship at a later date.

Estimated shipping times for pre-order items are typically 2-4 weeks, but delays can occur due to manufacturer or shipping issues that are outside of our control. We will always do our best to keep you updated on any changes.

If your order includes both in-stock and pre-order items, your order may be held and shipped together once all items are available. If you would like in-stock items shipped sooner, we recommend placing a separate order.

All pre-order purchases are final sale and cannot be canceled, refunded, or exchanged once the order has been placed.

By placing a pre-order, you acknowledge and agree to these terms.

If you have any questions, feel free to reach out—we’re always happy to help!


Dropshipping Disclosure

To bring you a wider selection of styles, we partner with trusted suppliers including Trendsi, Southern Creek Wholesale, and Rowdy Crowd Clothing.

Because of this:

 

  • Items may ship from different warehouses
  • Orders may arrive in multiple packages
  • Shipping times may vary by product

 

High-Demand & Limited Inventory Items

Some items may experience extended processing or shipping times due to high demand or limited availability.

We appreciate your patience as we work with our suppliers to fulfill your order as quickly as possible.

 

Preorders & Presale Items

If you purchase a preorder or presale item:

 

  • Estimated shipping times will be listed in the product description
  • These items are not in stock at the time of purchase
  • Orders containing preorder items may ship once all items are available


By purchasing a preorder item, you agree to wait the stated timeframe.


Shipping Rates

Shipping rates are a flat rate of $9.95. You will receive free shipping on orders over $75.00.

 

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow 2–5 business days for tracking updates to appear.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Silver Sage Boutique LLC is not responsible for orders shipped to incorrect addresses provided at checkout.


Lost or Stolen Packages

Once a package is marked as delivered, Silver Sage Boutique LLC is not responsible for lost or stolen items.

If your package is missing, please contact the shipping carrier directly to file a claim.


Damaged or Defective Items

If your item arrives damaged or defective, you must contact us within 3 days of delivery.

Please email:

📧 support@silversageboutiquellc.com

Include:

 

  • Order number
  • Photos of the item and packaging

We will work quickly to resolve the issue.


Order Delays

We are not responsible for delays caused by:

 

  • Shipping carriers (USPS, UPS, etc.)
  • Supplier delays
  • Weather or natural events
  • Incorrect shipping information


Questions

For any shipping questions, please contact us:

📧support@silversageboutiquellc.com